PARIS 18

It is impossible to understand how this "service" receives any stars. As senior citizens, we hired a housecleaner, asking for a very experienced person. Because we have been living and working for 35 years in Africa and Asia, always hiring local house cleaners, We became experts in understanding the needs of training house cleaners in the various challenges and difference expected in western cultures. When seeking services at a professional agency (in Paris) who promised top flight services, we expected the agency to ensure and provide this, as promised. At 89 euros for 3 hours, the lovely, yet untrained housecleaner lacked training and basic, general house cleaning skills. Damaging various expensive household items was mitigated, when it was clear training was absent, so we worked alongside the cleaner. The "manager" of this place is entirely at fault. The company sent a well meaning employee, in need of a job, promising his customers an expert cleaner trained to work in a Western home. IT IS NOT THE HOUSEKEEPER to blame rather this agency who misrepresents its services

Tres bonne expérience client ! Emmanuel est très pro et réactif, et Jeanne-Marie est une vraie fée ! Quel plaisir de rentrer chez soi après son passage ! Merci à toute l’équipe pour ce service de qualité ! (Translated by Google) Very good customer experience! Emmanuel is very professional and responsive, and Jeanne-Marie is a real fairy! What a pleasure to return home after his visit! Thank you to the whole team for this quality service!

Très bonne agence ! Je recommande fortement Bonne échange téléphonique avec le personnel (Translated by Google) Very good agency! I highly recommend Good phone conversation with staff